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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gootloops

July 4, 2025

5  out of  5
rating by Gootloops
"We've used Jessica and family for many years. We continue to be satisfied. They are very friendly and helpful."
We responded:
"Thank you so much for the great review! We appreciate your business!"
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Lucas Gutierrez

July 4, 2025

5  out of  5
rating by Lucas Gutierrez
"My agents are very helpful."
We responded:
"Thank you so much for the great review! We appreciate your business!"
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Daniel Hernandez

July 4, 2025

5  out of  5
rating by Daniel Hernandez
"Got a quote for my house and auto they explain everything and always call you back. The girl that answers the phone Nicole went above and beyond to make sure got the answers I needed and understand. Great customer service.."
We responded:
"Thank you, Daniel, for the great review! We are very happy to have Nicole as part of our team! "
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Bridgett Greenleaf

July 3, 2025

5  out of  5
rating by Bridgett Greenleaf
"I have been with State farm for over 44 years now Kathy McDonald has been helping me with all My car policies and our house over the last 15 years she is very professional and knows what she's doing she is Johnny on the spot to help me with whatever I need she's the best, Bridgett G"
We responded:
"Thank you so much, Bridgett, for your kind words and loyalty over the past 44 years! We're thrilled to hear that Kathy McDonald has provided you with such outstanding service for the last 15 years. It's wonderful to know she’s been prompt, professional, and knowledgeable in handling your car and home policies. We truly appreciate your trust in State Farm and Kathy – she’s lucky to have such a great client like you! If you ever need anything else, we’re always here to help. "
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Dale

July 3, 2025

5  out of  5
rating by Dale
"The most awesome insurance office on the state of NM and the office manger Kathy is one fine woman"
We responded:
"Thanks for the great review, Dale! "
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Thomas Beischel

July 3, 2025

5  out of  5
rating by Thomas Beischel
"Jessica pointed out for us that we were not covered enough with our policy with USAA if anything happened to our house we wouldn't have been able to rebuild. And we saved money so we are very happy about our change to state farm.😀👍"
We responded:
"Thank you for sharing your experience! We're glad we were able to help identify the gaps in your coverage and ensure you have the protection you need for your home. It's wonderful to hear that you not only gained better coverage but also saved money by switching to State Farm. We're here to support you every step of the way—please don't hesitate to reach out if you need anything else!"
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Mike Romo

July 3, 2025

5  out of  5
rating by Mike Romo
"Ana Maben did an excellent job getting my rental property insured. Very thorough and great coverage and rates. Call Ana for your personal lines coverages!!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Ana Maben provided excellent service in getting your rental property insured with thorough attention and great coverage at competitive rates. We appreciate your recommendation—Ana is always ready to help with personal lines coverages too! If you need anything else, please feel free to reach out."
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Carlos Ltx

July 3, 2025

5  out of  5
rating by Carlos Ltx
"I’ve had an excellent experience with my State Farm agent. They always take the time to answer all my questions thoroughly and make sure I fully understand my coverage. It’s rare to find someone so patient and knowledgeable in the insurance world. On top of that, their customer service is top-notch—friendly, responsive, and genuinely helpful every time I reach out. Highly recommend to anyone looking for a reliable and trustworthy agent!"
We responded:
"Thank you, Carlos, for trusting us with your insurance and for your business! "
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Susan Reyes

July 3, 2025

5  out of  5
rating by Susan Reyes
"I had an outstanding experience with Nicole! She was absolutely amazing—friendly, knowledgeable, and incredibly helpful. She took the time to explain the different policies to me clearly and made sure I understood all of my options. Her patience and professionalism truly stood out, and I felt completely supported throughout the process. I couldn’t have asked for better service. Thank you, Nicole!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Nicole provided you with friendly, knowledgeable, and patient service while clearly explaining your options. It's great to know you felt fully supported throughout the process. We'll be sure to pass along your kind words to Nicole. If you ever need anything else, we're here to help!"
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Isabel Garcia

July 3, 2025

5  out of  5
rating by Isabel Garcia
"Rubiii is great!! Very professional and efficient!!"
We responded:
"Thank you for your great review! "
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Sierra Clark

April 7, 2025

5  out of  5
rating by Sierra Clark
"Ana did an amazing job helping me with my first ever auto insurance policy! The other auto insurance agency I got a quote from kept bouncing me from person to person and didn't take their time explaining what the policy included. Ana took her time and explained (even reexplained) everything to me!!!!"
We responded:
"Thank you, Sierra, for the great review! Ana is a huge asset to our team because she truly cares about our customers and really takes her time explaining what your policy means and how it will protect you. Welcome to our State Farm family! "
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Clarence Pegues

November 25, 2024

5  out of  5
rating by Clarence Pegues
"Jessica and her team are amazing and have helped me get the coverage I need. We have our homes, cars, businesses, and life insurance through her. We wouldn’t trust anybody else to do it!"
We responded:
"Thank you for your great review, Clarence! We appreciate your business and for trusting us with all of your insurance needs! "
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Rich Ford

October 11, 2024

5  out of  5
rating by Rich Ford
"Goes above and beyond for our Customer. Thank you for the ongoing relationship."
We responded:
"We are delighted to have the relationship with Rich Ford and really appreciate you trusting us with your customers! "
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Ruben G

October 11, 2024

5  out of  5
rating by Ruben G
"Thank you, Rubi, for assisting me answering all my questions. Highly recommend reaching out to her if you’re interested in insurance."
We responded:
"Thank you, Ruben, for your great Review! Rubi is very passionate about helping customers and making sure all questions are answered. "
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Sonya Ramirez

October 11, 2024

5  out of  5
rating by Sonya Ramirez
"Nicole Hernandez was great to work with. 👏"
We responded:
"Thank you, Sonya, for your great review! "
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Emanuel Wright

September 30, 2024

5  out of  5
rating by Emanuel Wright
"Rubi is the best agent to work with ask for her"
We responded:
"Thank you, Emanuel, for your great review and for trusting Rubi and our agency! We appreciate it! "
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Denise ornelas

September 30, 2024

5  out of  5
rating by Denise ornelas
"I recently transferred to this office. Rubi Cano did a fantastic job finding me the right coverage. She is always ready to help and find the best way for you to cover your car, or property, and treat their clients with respect and reliability. Definitely a person who cares for the customer. This has been by far the most helpful insurance agent I have ever dealt with. I would highly recommend them!"
We responded:
"Thank you, Denise, for your great review and for allowing us to help you with your car and home insurance! Rubi is a true gem like her name!"
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Maria Foulenfont

September 30, 2024

5  out of  5
rating by Maria Foulenfont
"Jessica Romero is awesome due to Nicole Hernandez helping me get life insurance for my brother, between the both of them they are so nice and helpful and answer all your questions. I tell all my friends about them at State Farm."
We responded:
"Thank you for you great review Maria and for allowing us to help you with your brother's life insurance! We also are so grateful to have Nicole as part our team because she is a huge asset! "
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Theresa Mitchell

September 24, 2024

5  out of  5
rating by Theresa Mitchell
"I transferred my account to Jessica shortly after she opened her office. I love being able to get ahold of her easily and directly. Jessica answers my questions quickly and professionally and has made sure all my family’s insurance needs are being met. I highly recommend her services. Thanks, Jess!"
We responded:
"Thank you, T, so much for your great review! I really appreciate you letting me be your agent and trusting me with your insurance needs! "
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Mia Sanchez

September 24, 2024

5  out of  5
rating by Mia Sanchez
"Jessica and her team are very friendly and knowledgeable. She takes the time to explain things and always looks for ways to save me money. I’ve been very pleased with her for over 12 years!"
We responded:
"Thank you, Mia, for your great review and for allowing us to serve you for 12 years now! We really appreciate you and your business! "
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Ana Maben

August 26, 2024

5  out of  5
rating by Ana Maben
"Jessica Romero has been my agent since before she opened her own agency. I cannot say enough about the service and professionalism she has provided me throughout the years. I came to her for auto insurance and throughout the years, she has expanded the breadth of my portfolio as "life changes" came up. I feel like she really cares about my individual situation and has tailored solutions that work for me. If you're looking for an honest and caring agent, look no further than Jessica!"
We responded:
"Thank you, Ana, for your great review and for trusting us with your auto, home, and life insurance needs! We appreciate your business! "
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Markus Romero

June 13, 2024

5  out of  5
rating by Markus Romero
"Well, I cannot say enough about Jessica Romero. She’s been awesome as my insurance agent years ago I started with just auto insurance. Her team have always made sure I have the perfect coverage and also always advise me of the pros and cons and always make sure I feel comfortable with my choice. As I got older, bought a home I guess you can say grew up a little bit lol, Jessica sat with me and really explained and guided me through the next phase of insurance that someone my age should start planning for and also advise. I should’ve done it longer but did show me the benefits and helped me get the right policies for my Home and life insurance, and all the true benefits that you would’ve never thought of, you cannot go wrong when you work with Jessica Romero and her team! They truly don’t push anything on you to make you feel comfortable and all your decisions which helps you realize they’re just helping you make better life choices for you and your family. I guess they’re being a good neighbaaah!"
We responded:
"Thank you, Makus, for trusting us with all of your insurance needs! We love and appreciate customers like yourself. "
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Jasmine

June 12, 2024

5  out of  5
rating by Jasmine
"What a great experience! Helpful, friendly and efficient! The team was amazing at switching my insurance and made it completely painless! I also had to have a windshield replaced and they took care of everything! Thank you!"
We responded:
"Thank you Jasmin for a great review and for trusting us! We really appreciate your business! "
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ellary simms

June 2, 2024

5  out of  5
rating by ellary simms
"I have moved my State Farm from Taos to Jessica Romero State Farm office. She is competent, caring and will go the extra mile for her clients."
We responded:
"Thank you, Elle, for your great review and for trusting us with your home and auto insurance needs! We really appreciate you! "
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Ana Leon

May 26, 2024

5  out of  5
rating by Ana Leon
"Jessica Romero is an Amazing insurance agent. She is bilingual (English & Español) with a passion to help the Spanish speaking community. Amigos, todos los que necesiten ayuda con sus seguros de sus carros vayan con Jessica, ella no solo les va ayudar en Español pero también se va a asegurar de explicar sus opciones de una forma simple! Con cariño, ~ Ana León"
We responded:
"Wow thank you Ana for such a great review and your kind words! So happy to help our bilingual community with all of their auto, home, and life insurance needs! "