State Farm® Insurance Agent Jessica Romero
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Roberta Zubia
May 19, 2026
5
out of
5
rating by Roberta Zubia
"Jessica Romero agency are the best insurance agents I ever dealt with they are very kind and helpful state farm claims agents have been the best as well I would recommend this agency very highly thank you to all the ladies there your so wonderful 😊"
We responded:
"Wow, thank you for the 5-star review, Roberta! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
At The Top Builders LLC
May 19, 2026
5
out of
5
rating by At The Top Builders LLC
"Jessica and Holly are handling most of my coverages and have been awesome, patient, and very knowledgeable with everything. It helps that I'm saving allot of money as well!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jessica Romero’s Team here in Albuquerque . "
Alex Velasquez
May 19, 2026
5
out of
5
rating by Alex Velasquez
"Jessica and her team are great to work with, with great customer service and always helpful whenever I need to make any updates to my coverage or policies."
We responded:
"Thank you for the amazing review, Alex! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Chasie Rodriguez
May 19, 2026
5
out of
5
rating by Chasie Rodriguez
"Great assistance from Nicole. Always professional and prompt. Greatly appreciate her , thank you"
Tom Holmes
May 15, 2026
5
out of
5
rating by Tom Holmes
"I had a great experience working with Nicole while dealing with a cracked windshield claim. She was knowledgeable, professional, and very prompt in helping resolve the issue. She coordinated everything smoothly with the glass shop and made the entire process easy and stress-free. Thanks to her assistance, I’m now scheduled to have my windshield replaced under my insurance policy. I really appreciate her excellent customer service and support throughout the process."
Valentina Marquez
May 13, 2026
5
out of
5
rating by Valentina Marquez
"Everyone in the office is always friendly and helpful! They will help you every step of the way! They have been amazing to work with over the years, and I will continue to work with them for our insurance needs."
We responded:
"Valentina, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jessica Romero’s Team is just a call or email away!"
Josh Redfield
May 8, 2026
5
out of
5
rating by Josh Redfield
"I called this office for some assistance. I was met with FAST, FRIENDLY and PROFESSIONAL service. I work in the insurance industry and cannot say enough good things about the folks in this office. I spoke to Nicole H and Kathy M. Both ladies were extremely pleasant and helpful. If you are in Albuquerque, do yourself a favor, visit this office for your insurance needs."
We responded:
"Thank you so much for the 5-stars, Josh! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jessica Romero’s Team anytime."
Louisa Baca
May 8, 2026
5
out of
5
rating by Louisa Baca
"Best Insurance Company in albuquerque"
We responded:
"Louisa, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jessica Romero’s Team—we are always here to help!"
B Cambell
May 6, 2026
5
out of
5
rating by B Cambell
"Best in the business"
We responded:
"Thank you for the amazing review, B! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Tamara Henderson
May 6, 2026
5
out of
5
rating by Tamara Henderson
"Kathleen is extremely helpful, and has been for all the years we’ve been covered by State Farm."
We responded:
"Tamara, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jessica Romero’s Team—we are always here to help!"
Greg Vigil
May 2, 2026
5
out of
5
rating by Greg Vigil
"One call fast easy and on point"
We responded:
"Thank you for the amazing review, Greg! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Scott Hughes
April 30, 2026
5
out of
5
rating by Scott Hughes
"Kathy McDonald was courteous and professional in the review our policies related to long-term care and a rental we have. I would highly recommend this office for your insurance needs."
We responded:
"Thank you so much for the 5-stars, Scott! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Cindy Carroll
April 29, 2026
5
out of
5
rating by Cindy Carroll
"I not only saved $500 a month on my insurances right off the bat but to get the best customer service responses is phenomenal. As soon as I tell them exactly what it is that I need from them it is emailed to me before I’m even off the phone with them. And they even lowered my insurances by $147 a month. Who does that? These gals do!!"
We responded:
"Thank you so much for the 5-stars, Cindy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Monica Eissele
April 21, 2026
5
out of
5
rating by Monica Eissele
"Your enrollment system has been very easy to follow and I think I did everything correctly🤗 Thank you for all your help"
We responded:
"Thank you for the amazing review, Monica! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Mauricio Aldaba
April 16, 2026
5
out of
5
rating by Mauricio Aldaba
"Muy profesional y amable, muchas gracias."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Karen Bock
February 28, 2026
5
out of
5
rating by Karen Bock
"This office is incredible. Kathy is our agent and she is amazing It starts with Nichole who receives calls she is so knowledgeable she helps tremendously and Kathy’s follow up is amazing. I can’t say enough about this office. They’ve been serving our family for For decades"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jessica Romero’s Team. "
Sengphet Manivong
February 27, 2026
5
out of
5
rating by Sengphet Manivong
"Kathy and Nicole very helpful. I love coming here, they always help me."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Melinda Cawthon
February 16, 2026
5
out of
5
rating by Melinda Cawthon
"I called in this morning to get a COI for my property manager. I wasn’t 100% sure what it was, but Nicole helped me out. She was very knowledgeable and efficient. Thank you very much."
We responded:
"Thanks so much for the fantastic rating, Melinda! We are so glad you had a positive experience with us here on State Farm Agent Jessica Romero’s Team. If there is anything we can do for you in the future, just give us a shout! "
Jenny Arrow
February 6, 2026
5
out of
5
rating by Jenny Arrow
"Nicole provided exceptional service by attentively listening to my concerns, then she responded with patience while resolving the issue with a helpful and friendly demeanor"
We responded:
"Thank you so much for the 5-star rating, Jenny! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Cassaundra Lawrence
February 5, 2026
5
out of
5
rating by Cassaundra Lawrence
"Thank you for all your help Nicole! Five star service all the way!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jessica Romero’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Albuquerque ."
Käll·lẓ̌iïďé
February 5, 2026
5
out of
5
rating by Käll·lẓ̌iïďé
"Normally I cringe at the thought of dealing with customer service, but Nicole was amazingly helpful. It's because of people like her, who make calling State Farm Insurance an enjoyable experience."
We responded:
"Thank you for the fantastic review, Käll·lẓ̌iïďé! We are always here to help with your insurance needs here in Albuquerque . "
Cat Law
February 5, 2026
5
out of
5
rating by Cat Law
"Nicole promptly took my call, then provided me with all the information I needed. Even though I didn't speak with her long, her positive happy-go-lucky attitude was hard to forget."
We responded:
"Thanks so much for the fantastic rating, Cat! We are so glad you had a positive experience with us here on State Farm Agent Jessica Romero’s Team. If there is anything we can do for you in the future, just give us a shout! "
Cammie
February 5, 2026
5
out of
5
rating by Cammie
"I had some really tough questions but Nicole answered every one of them. Her bright & bubbly personality really brightened up my day."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Anna Beck
January 29, 2026
5
out of
5
rating by Anna Beck
"Jessica is the absolute best. She helped me get set up with life insurance. I am glad to have someone local so if anything were to happen I know my family is taken care of."
We responded:
"Thanks so much for the fantastic rating, Anna! We are so glad you had a positive experience with us here on State Farm Agent Jessica Romero’s Team. If there is anything we can do for you in the future, just give us a shout! "
Jairo Alvarado
January 23, 2026
5
out of
5
rating by Jairo Alvarado
"I wanted insurance ID-card to be e-mail and Holly answered fast the phone. Did everything efficiently and professionally. Many of their services are over the phone or online for someone who is busy like me and can't go to their office. It is very convenient and time saving. I recommend Jessica Romero State Farm Agency because everyone will treat you great."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jessica Romero’s Team! We deeply appreciate your kind words here in Albuquerque . "