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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aarti Thakkar

Aarti Thakkar

September 24, 2026

5  out of  5
rating by Aarti Thakkar
"I highly recommend State Farm/Jessica Romero for your home, auto and personal liability insurance."
We responded:
"Aarti, thank you so much for the recommendation and for trusting Jessica Romero - State Farm Insurance Agent with your home, auto, and personal liability insurance. We really appreciate your support and we’re always here if you ever need anything or want to review your coverage."
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Monica Eissele

September 23, 2026

5  out of  5
rating by Monica Eissele
"Ever since I switched over to State Farm from progressive I have saved almost $100 a month."
We responded:
"Thank you so much for sharing your experience! We’re glad Jessica Romero State Farm Agency was able to help you make the switch and find an auto insurance option that saved you nearly $100 a month. Our Albuquerque team is always happy to help local drivers review their coverage, understand their options, and find insurance that fits their needs and budget. We truly appreciate you choosing Jessica Romero State Farm!"
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Duane Brown

September 21, 2026

5  out of  5
rating by Duane Brown
"Excellent all the way around!!"
We responded:
"Thank you, Duane—really appreciate the 5-star review. I’m glad you had an excellent experience all the way around with our auto insurance at Jessica Romero - State Farm Insurance Agent."
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Ted Vo

September 17, 2026

5  out of  5
rating by Ted Vo
"Kathy does an amazing job; she always helps me resolve issues as quickly as possible. She truly treats the customer like royalty"
We responded:
"Ted, thank you for choosing Jessica Romero - State Farm Insurance Agent for your auto insurance and for calling out Kathy’s amazing support. I’m so glad she’s been able to resolve your issues quickly and make you feel truly taken care of—your trust means a lot to our team."
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Al Penichet

September 14, 2026

5  out of  5
rating by Al Penichet
"I would definitely recommend Jessica Romero with State Farm for all your insurance needs. I've been a customer with them for a year now and their service has always been professional and very responsive. Their rates are pretty competitive too!"
We responded:
"Al, thank you for choosing Jessica Romero - State Farm Insurance Agent for your auto insurance and sticking with us this past year. I’m glad you’ve found our team professional, responsive, and that our rates have been competitive—your recommendation really means a lot to our agency."
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William Smith

September 11, 2026

5  out of  5
rating by William Smith
"Great and Professional Service!"
We responded:
"William, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Albuquerque insurance team! - Your State Farm Agent, Jessica Romero "
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Dean Spear

September 10, 2026

5  out of  5
rating by Dean Spear
"It's been a pleasure to deal with Kathy, always take care of my insurance needs. Thank you!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Deborah Allison

September 10, 2026

5  out of  5
rating by Deborah Allison
"We have always had the best service from this agency. Kathy McDonald has always taken care of our every need in a very timely manner. Wouldn't use anyone else!"
We responded:
"Thank you so much, Deborah—hearing that you’ve consistently received the best service from our agency truly means a lot. I’m grateful you’ve been able to count on Kathy for timely help with every need, and we really appreciate you trusting Jessica Romero - State Farm Insurance Agent for your insurance."
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sa rathbun

September 1, 2026

5  out of  5
rating by sa rathbun
"Jessica has always been there to address our needs!"
We responded:
"Wow, thank you for the 5-star review, sa! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Tadd Johnson

August 27, 2026

5  out of  5
rating by Tadd Johnson
"Great service!!"
We responded:
"Tadd, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Albuquerque insurance team! - Your State Farm Agent, Jessica Romero "
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Meghan Ewing

August 25, 2026

5  out of  5
rating by Meghan Ewing
"Jessica and her team at State Farm are amazing. Its nice to call in and anything I need they take care of it right away. Ive been with State Farm for over 30 years. I highly recommend Jessica Romero and team."
We responded:
"Meghan, thank you so much for the kind words. We really appreciate your loyalty over the years, and I’m glad our team has been able to help quickly whenever you call. Thanks for recommending Jessica Romero - State Farm Insurance Agent!"
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Greg Wright Agency

August 21, 2026

5  out of  5
rating by Greg Wright Agency
"I have known Jessica for over 9 years. As a fellow insurance agent, I know and trust her integrity, professionalism and have seen how much she loves helping people. I have even asked her to help me with life insurance policies for my kids. I truly appreciate Jessica and her entire team!"
We responded:
"Thank you so much for the kind words and for trusting me with your kids’ life insurance. It means a lot to hear you value our integrity and professionalism, and my team and I truly enjoy helping people however we can."
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Maggie Dickey

August 18, 2026

5  out of  5
rating by Maggie Dickey
"Always helpful and in a timely manner. Jessica and Nicole are both very helpful"
We responded:
"Thanks so much, Maggie! We really appreciate you sharing that Jessica and Nicole are always helpful and get back to you in a timely manner. We’re grateful for your trust and are here whenever you need us."
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Brendan Burdock

August 10, 2026

5  out of  5
rating by Brendan Burdock
"I've been really happy working with Jessica and her team at State Farm. They're always available whenever I have questions, and they've made managing my multiple insurance policies simple and stress free. Getting details or answers from them is quick and easy, and I always feel like I'm in good hands. Highly recommend Jessica and her team if you're looking for an agent who's responsive and genuinely helpful. Like a good neighbor, State Farm is there :)"
We responded:
"Brendan, thank you so much for the kind words. We’re glad Jessica and the team have been able to stay responsive, answer questions quickly, and make managing your multiple policies simple and stress-free. We really appreciate the recommendation and are grateful to have you with us."
Profile photo of Richard Keller

Richard Keller

August 5, 2026

5  out of  5
rating by Richard Keller
"Jessica and her team are outstanding! Holly has been very patient and knowledgeable with our many questions. I can't believe the amount we will be saving with our new auto policy and have piece of mind with a very affordable new life insurance policy as well. I would highly recommend this group."
We responded:
"Richard, thank you for the wonderful review! We’re glad Holly was patient and knowledgeable in answering all your questions, and it means a lot to hear you’re saving on your new auto policy while also getting peace of mind with an affordable life insurance policy. We truly appreciate the recommendation."
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Patricia Horneffer

July 30, 2026

5  out of  5
rating by Patricia Horneffer
"I have been with State Farm for over 30 years and have always been quite pleased with the level of service. In particular, Kathy McDonald with the Albuquerque Jessica Romero office, has provided exceptional service with her expedient follow thru, knowledge expertise and guidance .."
We responded:
"Patricia, thank you so much for your loyalty over the past 30 years and for sharing this kind feedback. We’re glad you’ve consistently been pleased with our service, and we really appreciate you recognizing Kathy for her quick follow-through, expertise, and guidance."
Profile photo of Markus Romero

Markus Romero

July 28, 2026

5  out of  5
rating by Markus Romero
"Well, I cannot say enough about Jessica Romero. She’s been awesome as my insurance agent years ago I started with just auto insurance. Her team have always made sure I have the perfect coverage and also always advise me of the pros and cons and always make sure I feel comfortable with my choice. As I got older, bought a home I guess you can say grew up a little bit lol, Jessica sat with me and really explained and guided me through the next phase of insurance that someone my age should start planning for and also advise. I should’ve done it longer but did show me the benefits and helped me get the right policies for my Home and life insurance, and all the true benefits that you would’ve never thought of, you cannot go wrong when you work with Jessica Romero and her team! They truly don’t push anything on you to make you feel comfortable and all your decisions which helps you realize they’re just helping you make better life choices for you and your family. I guess they’re being a good neighbaaah!"
We responded:
"Thank you, Markus, for trusting us with all of your insurance needs! We love and appreciate customers like yourself. "
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SHS Boys Booster

July 28, 2026

5  out of  5
rating by SHS Boys Booster
"Jessica and her team are very responsive. They provide great information on the insurance options for their costumers. The team also supports the community in many ways from clothing bank collection to high school sports. Highly recommend them to anyone looking for insurance."
We responded:
"Thank you for the 5-star review, SHS! We’re proud to serve the Albuquerque community and truly appreciate your support. "
Profile photo of Rose Dolinski

Rose Dolinski

July 27, 2026

5  out of  5
rating by Rose Dolinski
"I HAVE BEEN WITH STATE FARM FOR LESS THAN TWO YEARS AND I MUST SAY, THAT EVERYTIME I CALL THEM WITH A NEED OR CONCERN THEY'RE ALWAYS READY TO HELP AND IN A VERY QUICK WAY! NICOLE HERNANDEZ HAS BEEN A DOLL!!!"
We responded:
"Hi Rose, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jessica Romero’s team.  Please reach out to us if any questions come up!  - Jessica Romero’s Insurance Team "
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Sean Kassebaum

July 23, 2026

5  out of  5
rating by Sean Kassebaum
"Jessica Romero knows her way around insurance. She is warm and very open. She will find you the best deals for your money! Bar none!!"
We responded:
"Sean, thank you for the amazing review! Our Albuquerque insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jessica Romero, your State Farm Agent "
Profile photo of Dalia Gonzalez

Dalia Gonzalez

July 23, 2026

5  out of  5
rating by Dalia Gonzalez
"Gracias jessica Romero por el buen servicio y la informacion de la azeguranza buenos precios pero sobretodo el gran servicio al cliente lo agradesco mucho y 100 % recomendados"
We responded:
"Thanks so much for the amazing review, Dalia! We really appreciate your support here in Albuquerque. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Gladys Papadopoulos

Gladys Papadopoulos

July 22, 2026

5  out of  5
rating by Gladys Papadopoulos
"Thank you for your service. Nicole helped me to expedite my transition today. She was knowledgeable and polite which it made me feel appreciated."
We responded:
"Thank you so much for the 5-star rating, Gladys! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jessica Romero "
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Joanna Rushing

July 20, 2026

5  out of  5
rating by Joanna Rushing
"The whole team at Jessica Romero State Farm is outstanding. They are friendly, knowledgeable, prompt, and treat you like you're a real person, not just a customer. Highly reccomend!"
We responded:
"Joanna, thank you so much for the kind words. We’re glad our team could be friendly, knowledgeable, and quick to help while treating you like a person, not just a policy number. We truly appreciate the recommendation!"
Profile photo of Mike Duran

Mike Duran

July 17, 2026

5  out of  5
rating by Mike Duran
"I give 5 stars to Jessica Romero’s State Farm Insurance agency because of the prompt and professional service we receive. Her staff is always friendly, professional, and goes out of their way to make sure you’re taken care of with policy needs. They return calls and the follow up is stellar. I definitely recommend her agency to anyone. Thank you Jessica and staff."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Bruce Walkowski

Bruce Walkowski

July 9, 2026

5  out of  5
rating by Bruce Walkowski
"The team is very responsive and helpful. Enjoy working with them."
We responded:
"Bruce, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jessica Romero’s Team—we are always here to help!"