State Farm® Insurance Agent Jessica Romero
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
B Cambell
May 6, 2026
5
out of
5
rating by B Cambell
"Best in the business"
We responded:
"Thank you for the amazing review, B! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Tamara Henderson
May 6, 2026
5
out of
5
rating by Tamara Henderson
"Kathleen is extremely helpful, and has been for all the years we’ve been covered by State Farm."
We responded:
"Tamara, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jessica Romero’s Team—we are always here to help!"
Greg Vigil
May 2, 2026
5
out of
5
rating by Greg Vigil
"One call fast easy and on point"
We responded:
"Thank you for the amazing review, Greg! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Scott Hughes
April 30, 2026
5
out of
5
rating by Scott Hughes
"Kathy McDonald was courteous and professional in the review our policies related to long-term care and a rental we have. I would highly recommend this office for your insurance needs."
We responded:
"Thank you so much for the 5-stars, Scott! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Cindy Carroll
April 29, 2026
5
out of
5
rating by Cindy Carroll
"I not only saved $500 a month on my insurances right off the bat but to get the best customer service responses is phenomenal. As soon as I tell them exactly what it is that I need from them it is emailed to me before I’m even off the phone with them. And they even lowered my insurances by $147 a month. Who does that? These gals do!!"
We responded:
"Thank you so much for the 5-stars, Cindy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Monica Eissele
April 21, 2026
5
out of
5
rating by Monica Eissele
"Your enrollment system has been very easy to follow and I think I did everything correctly🤗 Thank you for all your help"
We responded:
"Thank you for the amazing review, Monica! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Mauricio Aldaba
April 16, 2026
5
out of
5
rating by Mauricio Aldaba
"Muy profesional y amable, muchas gracias."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Karen Bock
February 28, 2026
5
out of
5
rating by Karen Bock
"This office is incredible. Kathy is our agent and she is amazing It starts with Nichole who receives calls she is so knowledgeable she helps tremendously and Kathy’s follow up is amazing. I can’t say enough about this office. They’ve been serving our family for For decades"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jessica Romero’s Team. "
Sengphet Manivong
February 27, 2026
5
out of
5
rating by Sengphet Manivong
"Kathy and Nicole very helpful. I love coming here, they always help me."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Melinda Cawthon
February 16, 2026
5
out of
5
rating by Melinda Cawthon
"I called in this morning to get a COI for my property manager. I wasn’t 100% sure what it was, but Nicole helped me out. She was very knowledgeable and efficient. Thank you very much."
We responded:
"Thanks so much for the fantastic rating, Melinda! We are so glad you had a positive experience with us here on State Farm Agent Jessica Romero’s Team. If there is anything we can do for you in the future, just give us a shout! "
Jenny Arrow
February 6, 2026
5
out of
5
rating by Jenny Arrow
"Nicole provided exceptional service by attentively listening to my concerns, then she responded with patience while resolving the issue with a helpful and friendly demeanor"
We responded:
"Thank you so much for the 5-star rating, Jenny! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Cassaundra Lawrence
February 5, 2026
5
out of
5
rating by Cassaundra Lawrence
"Thank you for all your help Nicole! Five star service all the way!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jessica Romero’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Albuquerque ."
Käll·lẓ̌iïďé
February 5, 2026
5
out of
5
rating by Käll·lẓ̌iïďé
"Normally I cringe at the thought of dealing with customer service, but Nicole was amazingly helpful. It's because of people like her, who make calling State Farm Insurance an enjoyable experience."
We responded:
"Thank you for the fantastic review, Käll·lẓ̌iïďé! We are always here to help with your insurance needs here in Albuquerque . "
Cat Law
February 5, 2026
5
out of
5
rating by Cat Law
"Nicole promptly took my call, then provided me with all the information I needed. Even though I didn't speak with her long, her positive happy-go-lucky attitude was hard to forget."
We responded:
"Thanks so much for the fantastic rating, Cat! We are so glad you had a positive experience with us here on State Farm Agent Jessica Romero’s Team. If there is anything we can do for you in the future, just give us a shout! "
Cammie
February 5, 2026
5
out of
5
rating by Cammie
"I had some really tough questions but Nicole answered every one of them. Her bright & bubbly personality really brightened up my day."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Anna Beck
January 29, 2026
5
out of
5
rating by Anna Beck
"Jessica is the absolute best. She helped me get set up with life insurance. I am glad to have someone local so if anything were to happen I know my family is taken care of."
We responded:
"Thanks so much for the fantastic rating, Anna! We are so glad you had a positive experience with us here on State Farm Agent Jessica Romero’s Team. If there is anything we can do for you in the future, just give us a shout! "
Jairo Alvarado
January 23, 2026
5
out of
5
rating by Jairo Alvarado
"I wanted insurance ID-card to be e-mail and Holly answered fast the phone. Did everything efficiently and professionally. Many of their services are over the phone or online for someone who is busy like me and can't go to their office. It is very convenient and time saving. I recommend Jessica Romero State Farm Agency because everyone will treat you great."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jessica Romero’s Team! We deeply appreciate your kind words here in Albuquerque . "
Nicky
January 16, 2026
5
out of
5
rating by Nicky
"I got some information from Nicole- She made sure I understood and she connected me with the right person. Thanks so much!"
We responded:
"Nicky, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
anthony perea
January 16, 2026
5
out of
5
rating by anthony perea
"Nicole provided great info and numbers for my policies so I can compare pricing. Her knowledge was great and I’ll be contacting her again soon to look at my options."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent Jessica Romero’s Team. Thank you so much for the 5-stars, anthony! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jessica Romero’s Team anytime. "
Laura Martin
January 16, 2026
5
out of
5
rating by Laura Martin
"Holly Kruger was an amazing help! She was knowledgeable, thorough, and timely. I would highly recommend her if you’re looking for an agent!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent Jessica Romero’s Team. Thank you so much for the 5-stars, Laura! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jessica Romero’s Team anytime. "
Cindy Sanchez-Gutierrez
January 15, 2026
5
out of
5
rating by Cindy Sanchez-Gutierrez
"Nicole was very helpful. 😊"
We responded:
"Cindy, thank you for your wonderful review of State Farm Agent Jessica Romero’s Team! Cindy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jessica Romero’s Team! "
Crystal Avila
January 14, 2026
5
out of
5
rating by Crystal Avila
"Nicole was very helpful and kind while she helped me with some concerns. I will be getting in touch soon."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Albuquerque to know that you had such a wonderful experience with us here on State Farm Agent Jessica Romero’s Team. Thank you so much for the 5-stars, Crystal! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jessica Romero’s Team anytime. "
Virginia Barreras Ortiz
January 14, 2026
5
out of
5
rating by Virginia Barreras Ortiz
"Nicole helped me get insurance and answer all my questions she's a grate worker"
We responded:
"Thanks so much for the amazing review, Virginia! We really appreciate your support here in Albuquerque . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jessica Romero’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Albuquerque . "
Kathleen Walker
January 13, 2026
5
out of
5
rating by Kathleen Walker
"We have been customers for many years. Our young Son started driving recently. Jessica and her staff are great. They are willing to guide us to get the insurance plan that will work best for our family. They are happy to answer our questions."
We responded:
"Thanks so much for being with us all these years! We’re really glad Jessica and the team have been able to help you find the right insurance for your family, especially with your son starting to drive. If you ever have any questions, just give us a shout — we’re always happy to help!"
Jordan M
January 10, 2026
5
out of
5
rating by Jordan M
"Fantastic experience from start to finish! I have life insurance through this office and couldn’t be happier. Huge thanks to Jessica Romero and Kathy McDonald for their excellent help!"
We responded:
"Thank you Jordan so much for your wonderful feedback! We're thrilled to hear about your fantastic experience with us and Kathy McDonald was able to provide excellent support. We truly appreciate your trust in us for your life insurance needs and look forward to continuing to serve you!"